FAQ

Some basics for tablecloth sizing:

• 55 in. x 55 in. - Card Table Square (seats 4)
• 60 in. x 90 in. - Picnic Table (seats 6)
• 60 in. x 120 in. - Family Style (seats 8 to 10)
• 60 in. x 140 in. - Extra Long Family Style (seats 10 to 12)
• 90 in. Round - Fits most round tables, only the drop changes
• 108 in. Round - Fits average to large round tables. Great for weddings, and other events.

To find which size fits your table, visit our Tablecloth Sizing Chart.

All of our 100% cotton hand-block printed table linens can be machine washed in cold water and tumble dried on low heat. We recommend a gentle cycle with a mild detergent and avoiding bleach or harsh detergents.

Care instructions for our embroidered linens and other products can vary. To keep your items looking their best, please check the care tag on your individual product or the ‘Wash & Care’ section on the product listing.

All our ceramics are dishwasher and microwave safe.

Care instructions for our other products can vary. To keep your items looking their best, please check the care tag on your individual product or the ‘Wash & Care’ section on the product listing.

All of our prints and patterns originate as original hand painted sketches by our founder, Angela Beck. Inspiration is personal and authentic; drawn from intimate views of world renowned Gainesway Farm in the Kentucky Bluegrass and her family home on Harbour Island in the Bahamas. Angela's extensive travels around the globe imbibe a personal and unique flair to all of the products we create.

Yes we can! With enough lead time and a premium surcharge, we are happy to assist event planners and corporate clients with customized design services.

Our flagship retail store is located at 104 Clay Ave. in Lexington, KY. Our products are also available at select registry gift shops and boutiques nationwide and overseas.

To redeem your gift card, enter your code at checkout. We cannot apply gift cards after an order has been placed.

Gift cards are also redeemable in-store at our Lexington, KY location.

When logged in to your customer account, your available store credit will appear as a payment option at checkout and can be applied toward your purchase.

Store credit is also redeemable in-store at our Lexington, KY location.

Yes! Valid offer codes may be applied at checkout. Limit one code per customer per order, see each specific offer for details and restrictions. 

Codes cannot be applied retroactively or to orders placed through the Return Portal, including Instant Exchanges, Shop Now, or Shop Later purchases.

Redemption of Pom Perks points for a discount at checkout is considered an offer code and cannot be combined with any other promotions or codes. Offer codes are valid for one-time use unless otherwise specified. Exclusions apply.

Price adjustments may be considered within 24 hours of the start of a new promotional period. 

We can usually accommodate address changes until your order has been released to our warehouse for processing. Orders are released on a rolling basis throughout the business day (Monday-Friday, 9 AM-6 PM ET).

PayPal Orders: Must ship to the address provided at checkout. We cannot change the shipping address after the order is placed.

View our Cancellation Policy for more details.

We can accommodate cancellations or modifications before your order is released to our warehouse team. Once the order has been processed, we’re unable to make changes or cancellations.

Instant Exchange orders cannot be modified or cancelled after submission.

View our Cancellation Policy for more details.

Using your order number and shipping zip code, you can easily create and share (or print) as many gift receipts as you need.

Create a Gift Receipt

Standard Shipping is complimentary for U.S. orders of $150 or more (calculated after discounts and before taxes) and $10 Flat Rate on U.S. orders under $150. 

Attic Sale items and purchases do not qualify for free shipping regardless of order total.

Longer processing and transit times may occur during peak seasons or promotional periods.

Our team makes every effort to fulfill and ship your order within 1-3 business days, however during promotions and peak season orders may take longer to ship.

Domestic orders with Standard Shipping typically arrive within 5-7 business days for addresses serviced by UPS or FedEx. For PO Boxes or other addresses that can only be serviced by USPS, delivery times may be longer and subject to USPS delays beyond our control.

Yes! Expedited shipping options are available at checkout, with rates calculated based on order weight and delivery address.

Expedited shipping speeds only refer to the carrier’s delivery timeline after the order leaves our warehouse. Our team still needs 1-2 business days to prepare your order. Expedited orders placed after 11AM ET on business days will not ship the same day. 

Saturday delivery is not available on any expedited shipping method. For example, an overnight order placed on Thursday evening that ships on Friday will be delivered on Monday. 

Original shipping and handling fees are non-refundable. 

However if we made an error or your item arrived damaged, we’re happy to take a closer look and help make it right. Please email our Customer Care team within 14 days of delivery at [email protected].

Absolutely! International shipping rates are calculated at checkout based on order weight and destination. Please note: 

• Duties, taxes and customs fees (including VAT) are not included and may be due upon delivery. These charges are beyond our control and are the responsibility of the recipient.
• Transit times vary depending on the destination and carrier availability.
• International orders that are not delivered due to unpaid duties, taxes, or incorrect/incomplete address details are not eligible for refund. The recipient is responsible for timely payment of all applicable fees and ensuring that the shipping address provided is accurate and complete.

We hope you love your selections as much as we loved designing them.

If you are not completely satisfied with your purchase, we will gladly offer you a refund for most of our merchandise within 30 days of delivery. To be eligible for a refund, Pomegranate items must be unused or unworn, unwashed, and have all original packaging, including hang tags.

Our standard return policy applies to domestic U.S. orders. International returns are handled on a case-by-case basis.

To request an international return, please email Customer Care at [email protected] with your order number.

Returns for store credit are free and will receive $5 in bonus store credit when processed. If you would prefer a refund to your original payment method a $15 restocking and processing fee will be deducted from your refund. 

Orders cancelled in-transit or returned by the carrier (marked undeliverable or insufficient address) will be subject to a 15% restocking fee.

Returns must be authorized through our Return Portal, which will provide return instructions along with your return shipping label and packing slip.

Pomegranate is not responsible for unauthorized returns. 

Once your return arrives at our warehouse, please allow 3-5 business days for our team to process your items and issue store credit or a refund. Processing times may be longer during sales or peak periods.

• Refunds can only be issued to the original payment method used for the order. We’re unable to refund credit card charges from previous or separate orders. 
• Store credit is issued directly to the customer account associated with the return.
• Orders placed with store credit or via exchange are only eligible for store credit
• Refunds to your credit or debit card may take additional time to appear in your account, depending on your financial institution.

If you have received a gift from Pomegranate and would like to return it, we want to help you find something you’ll love. 

• Gifted items can be returned by the recipient for store credit or exchange only 
• Items must meet standard return conditions
• You’ll need the order number to initiate a gift return in the Gift Return Portal. The portal will collect your contact information for the return or exchange and the original purchaser will not be notified. 

If you would like further assistance with your gift return please contact our Customer Care team at [email protected]. 

Original shipping and handling fees are non-refundable. 

However if we made an error or your item arrived damaged, we’re happy to take a closer look and help make it right. Please email our Customer Care team within 14 days of delivery at [email protected]

Price adjustments may be considered within 24 hours of the start of a new promotional period.